Frequently Asked Questions


How do I reset my password?
To reset your password, enter your username on the login screen and click on "Forgot your password?"


What does this course cover?
In this course you will learn about the role of contact tracers and how they can serve their communities by tracking and monitoring COVID-19 and its spread.


How much does this course cost?
This course can be completed at South University at no charge.


How do I get a certificate once I pass this course?
In order to complete this course, you will be required to complete all course assessments with a score of 80% or higher.  Once this has occurred, you will be linked to a course completion certificate, which you can then print off for your records.


What are the requirements for a contact tracer position?
The requirements to be a contact tracer vary by state and organization.  This course was built using guidance from the Centers of Disease Control and Prevention (CDC) related to training contact tracers.  For more information related to these requirements, please visit the Contact Tracing site at the CDC.